Refund Policy
1. Overview
At BitsPro, we are committed to delivering high-quality software development services. Our refund policy is designed to be fair and transparent for both parties.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Project cancellation before commencement of work.
- Non-delivery of agreed-upon services due to unforeseen circumstances.
- Major defects or issues that cannot be resolved within a reasonable timeframe.
3. Non-Refundable Situations
- Change of mind after project initiation.
- Delays caused by client-side inaction or lack of communication.
- Partial project completion or delivery of milestones.
4. Refund Process
To request a refund, please contact us at info@bitspro.in with your project details and reason for the request. Our team will review your case and respond within 7 business days.
5. Policy Updates
BitsPro reserves the right to update this refund policy at any time. Changes will be effective upon posting on this page.